Online Marketing Support

Jouw rol

Sales Support
Junior, Medior

Wat we bieden

Opleidingen en training

Over ons

34 Medewerkers

Producthero is a very fast growing e-commerce scale-up in Amsterdam. In a short time we have grown into an internationally operating product comparison platform with thousands of retail customers. As an Online Marketing Support employee you have an active role in the growth of our platform and the support towards our customers throughout Europe. Have you just obtained your HBO diploma and do you like to be in contact with customers? Would you like to be part of a young and fun team and would you like to participate in this rapid growth? Are you curious about Online Marketing and would you like to take on projects independently? Then we are looking for you!

Jouw rol

As an Online Marketing Support you have a big variety of tasks, from customer contact and support to the independent implementation of new projects that directly contribute to the growth of Producthero. Get potential customers to sign up with us by talking enthusiastically about the benefits of Producthero. Then you will ensure that the onboarding to Producthero runs smoothly. During this process you are in close contact with Google and of course the customer. We like to communicate with our customers in a casual informal way and also with each other! In addition to onboarding, you help our current customers (top retailers and leading online marketing agencies) with support questions, for example when they inquire about developments in the ever changing Shopping landscape. You also advise them on setting up and using our tools so that they can get the best out of our services. You enjoy analyzing our current platform and implementing improvements, such as optimizing our mail flow or further developing our CRM system. The Development team can help you with this. Lastly you will also work closely with your colleagues from Marketing and Sales. And all that in a real scale-up environment and a very enthusiastic team.

Jouw profiel

  • You are in possession of a bachelor’s degree
  • 0 - 1 year work experience
  • Experience with Freshdesk/Intercom or another support system is an advantage
  • Eager to learn everything about Online Marketing and Shopping Ads
  • A proactive and enthusiastic attitude
  • You love solving problems & you are full of ideas about how to tackle problems in the future
  • Strong communication skills
  • Accurate and result-driven – you understand that these are must-have qualities!
  • You speak English and German or French on C1 level
  • Available 40 hours a week

Wat we bieden

  • A competitive salary + pension plan
  • Gain experience among experienced online specialists, within a fast-growing scale-up
  • Room for own initiative, new ideas and developments. Have a good idea? Work out a plan and go for it! We are happy to help you out!
  • Successes are celebrated!
  • A unique work location in a monumental chapel in the center of Amsterdam
  • Trips, activities & drinks
  • And of course.. very nice colleagues!

In short, a challenging customer-oriented position in the middle of a fast-growing company. We are a small, enthusiastic team and believe it’s important that everyone can be themselves, whilst growing into your role.

Over ons

Producthero was founded in early 2018. In 5 years we have become the largest Premium CSS Partner and have built solutions that are used by more than 9,000 retailers in Europe. Our mission is to give online retailers' product campaigns more superpowers. We do this through data-driven solutions and sharing of high-quality knowledge. Our team consists of 34 people and 2 part-time office dogs. In short: an exciting fast-growing company with a welcoming atmosphere, in which you can really make a difference and grow with it.

Onze locatie

Stadhouderskade 60 Amsterdam

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